How to Fix Apple Store Connect Error: “Unable to Add for Review — Screenshot Uploads in Progress”

Mark Kofi Prah Amoah
2 min readMay 7, 2024

When submitting an iOS app for review through Apple Store Connect, developers may come across a frustrating error message: “Unable to Add for Review — There are still screenshot uploads in progress.” This guide provides a step-by-step solution to resolve this common issue, focusing on potential problems with screenshot formats.

Step 1: Verify Your Screenshot Format

Determine the format of the screenshots that are causing the issue. Apple App Store supports both JPG (not JPEG) and PNG formats, but specific formatting issues can sometimes trigger errors.

Step 2: Switch to a Different Format

If encountering this error with one format, try the following:

  • Convert and Export Screenshots: If your current screenshots are in PNG and you encounter the error, try converting them to JPG. If they are in JPG and the issue persists, convert them to PNG.
  • Upload the Converted Screenshots: Update the screenshots in the App Store Connect dashboard with the new format.
  • Attempt to Resubmit for Review: Try submitting your app for review again after uploading the new screenshots.

Step 3: Ensure Complete Uploads

Ensure that all screenshots are fully uploaded before resubmitting your app. Incomplete uploads can lead to this error.

Step 4: Clear Browser Cache or Use a Different Browser

If the issue persists, clear your browser’s cache or try a different browser. This can help resolve any session timeout issues or upload glitches.

Step 5: Contact Apple Developer Support

If the problem continues despite these steps, reach out to Apple Developer Support for further assistance.

Conclusion

Changing the format of your app’s screenshots from PNG to JPG or vice versa is a straightforward and effective way to fix the “Unable to Add for Review” error in Apple Store Connect. This guide helps ensure your app submission process is smooth and uninterrupted.

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Mark Kofi Prah Amoah
Mark Kofi Prah Amoah

Written by Mark Kofi Prah Amoah

Legal Tech Developer at Dennislaw. Excited about all tech and innovation related products..

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