How to Fix Apple Store Connect Error: “Unable to Add for Review — Screenshot Uploads in Progress”
When submitting an iOS app for review through Apple Store Connect, developers may come across a frustrating error message: “Unable to Add for Review — There are still screenshot uploads in progress.” This guide provides a step-by-step solution to resolve this common issue, focusing on potential problems with screenshot formats.
Step 1: Verify Your Screenshot Format
Determine the format of the screenshots that are causing the issue. Apple App Store supports both JPG (not JPEG) and PNG formats, but specific formatting issues can sometimes trigger errors.
Step 2: Switch to a Different Format
If encountering this error with one format, try the following:
- Convert and Export Screenshots: If your current screenshots are in PNG and you encounter the error, try converting them to JPG. If they are in JPG and the issue persists, convert them to PNG.
- Upload the Converted Screenshots: Update the screenshots in the App Store Connect dashboard with the new format.
- Attempt to Resubmit for Review: Try submitting your app for review again after uploading the new screenshots.
Step 3: Ensure Complete Uploads
Ensure that all screenshots are fully uploaded before resubmitting your app. Incomplete uploads can lead to this error.
Step 4: Clear Browser Cache or Use a Different Browser
If the issue persists, clear your browser’s cache or try a different browser. This can help resolve any session timeout issues or upload glitches.
Step 5: Contact Apple Developer Support
If the problem continues despite these steps, reach out to Apple Developer Support for further assistance.
Conclusion
Changing the format of your app’s screenshots from PNG to JPG or vice versa is a straightforward and effective way to fix the “Unable to Add for Review” error in Apple Store Connect. This guide helps ensure your app submission process is smooth and uninterrupted.